Housing Liaison Boards

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There are Housing Liaison Boards ( HLBs) in each Ward in Yardley District: Acocks Green, Sheldon, South Yardley and Stechford and Yardley North. HLBs are groups of tenants , leaseholders and owner occupiers  who meet once a month to influence Housing Department policy and to monitor the performance of the Housing Department . HLBs also work with Housing Staff, the police, local Councillors and other agencies  to build better neighbourhoods. Representatives  from  our Repairs contractors also attend HLBs who monitor their performance. HLBs have a budget for improvements to communal facilities  and do projects such as creating a new bin storage area at Needwood House Acocks Green.

16-01-04 Needwood Hse Bin store

 

Please email me on Andy.Sheppard@birmingham.gov.uk if you think you might like to try attending a meeting .

Service Birmingham

Service Birmingham

Members of South Yardley Housing Liaison Board ( HLB) and Acocks Green HLB visited Service Birmingham on 8 May 2013 to look at their Call Centre.
The Call Centre is based in the old Fort Dunlop Building and they handle all the Repairs calls for the Housing Department together with calls to many other Council Services such as Fleet and Waste Management and Benefits. HLB members found it very interesting to meet the people who answer and deal with so many calls and also to know that if they have any problems or concerns about how a call has been dealt with they can contact the managers at Service  Birmingham directly. For more information on your local Housing Liaison Board please ring Andy Sheppard on 0121 464 1615 or email Andy.Sheppard@birmingham.gov.uk